FAQ
- How much does shipping cost? Shipping to Germany is free, to any other country 3,90€. All packages (national and international) are insured and include tracking. Exception: Tracking is not included when you are only buying postcard(s). Also international shipping of an order which consists only of postcard(s) is cheaper: 1,90€ instead of 3,90€. No matter how many items you buy, you only pay shipping once per order.
- How long does shipping take? Orders will be sent within 1-3 days after in-payment. We ship via DHL /Deutsche Post. Next it depends on the mailing route: Shipping to Germany takes 1-3 days, to any other country between 3 and 21 days. It really depends on where you are located, but you can track your order and check at anytime where it is and when it will probably arrive.
- I didn't get my order. What should I do? First check the status of your order via online tracking. If there are still problems, just contact me. I will do anything in my power to solve your problem. If your package is lost, no need to worry. It's insuranced and you will get a new item or receive your money back. This includes postcards-only-orders as well.